Solutions
Twelve domains from the NEO operating system: interpreting modes and dispatch through finance, mobile, security and SaaS.
12 domains · 72 capabilities
Domain
Every job type in one catalogue — on-site, phone, video, conference and AI.
Physical presence at the client location or a remote venue, with geo-aware nearest-interpreter matching.
Start-now video with interpreter ringing, or planned multi-party video sessions with invitations.
Instant and scheduled telephone interpreting, including multi-party conference bridges — unlimited parties.
Simultaneous interpreting for events and multilingual audiences, planned and traceable in the same system.
Machine interpreting when no human is free — single language pair or multilingual conference mode.
Operator-configurable job types and allowlists so your catalogue matches how you sell and deliver.
How NEOLANG creates results
From email to confirmation — without portal clicking.
NEOLANG reads requests in natural language, identifies missing information, asks follow-up questions and creates a structured assignment. Your clients continue using email. Your team saves the time otherwise spent entering requests manually.
NEOLANG considers availability, language, qualifications, reliability and previous behaviour when selecting candidates. Your team reaches suitable interpreters faster and reduces the number of unfilled requests.
Your clients call a service number and enter the required language. NEOLANG identifies the caller, finds an available interpreter, connects the call and records the call duration. No app, login or manual call setup is required.
NEOLANG connects the participants directly with the appropriate interpreter within seconds. This is ideal when visual communication, facial expressions and personal interaction matter.
The client, the person requiring interpreting and the interpreter join one phone or video session from three different devices. The session can start immediately or at a scheduled time.
In suitable routine situations or as a temporary bridge, interpreting can begin immediately. Custom glossaries and terminology prepare the AI interpreter for specific professional fields.
Assignments, utilization and outstanding items remain visible in one place. NEOLANG prepares the billing data and reduces the manual work required at the end of each month.
Check assignment status, change appointments, create reports or identify bottlenecks through conversation. NEO Assistant performs the relevant actions directly inside the system.
Mail-to-Book
Email becomes an assignment. No form.
NEOLANG reads requests in natural language, identifies missing information, asks follow-up questions and creates a structured assignment. Your clients continue using email. Your team saves the time otherwise spent entering requests manually.
Every feature solves a real bottleneck. The result shows in every assignment.
The NEO Mobile App brings language services right to your smartphone, for clients and interpreters.
Initiate requests and use video interpreting, anytime and anywhere.
Manage your profile, accept jobs, and submit claims – all on mobile.
Mail-to-Book, SmartMatch and the NEO Assistant are covered on their own page.
The next step
One typical request is enough. We show the flow live.
Contact
Tell us briefly what you would like to discuss. We will respond personally and identify the most suitable next step.