Inside NEO OS. No install. Natural language instead of clicks.
More than just bookings: NEO executes real actions over email: create jobs, change times, cancel assignments, pull reports on the go. Natural language instead of forms. NEO automatically handles in the background what otherwise requires clicks, logins and portals.
NEO learns each interpreter's behavior in real time. Dynamic reliability scores select the best candidate automatically, raising fulfillment rates, fewer unfilled requests.
Your personal co-pilot inside the system. NEO Assistant knows every job, every interpreter, every client and acts for you: pull status, reschedule requests, generate reports, anticipate bottlenecks. Dialogue instead of clicks, 24/7 for clients, interpreters and project managers.
Instant phone connection in seconds. No app, no waiting. Ideal when a connection is needed immediately.
Instant video connection to the right interpreter, for situations where facial expression and body language matter.
Built-in. Autonomous. Invisible.
More than just bookings: NEO executes real actions over email: create jobs, change times, cancel assignments, pull reports on the go. Natural language instead of forms. NEO automatically handles in the background what otherwise requires clicks, logins and portals.
The NEO Agent is natively built into the NEO operating system for LSPs. There is no browser extension, no desktop app, no plug-in to maintain. Your data and your customers' data stay where they belong: inside your NEO instance on servers in Germany.
A native part of NEO. No extra software stack, no maintenance overhead.
Customers and interpreters do not need to install, activate or allow anything.
Processing inside your NEO instance, hosting in Germany, GDPR and DPA compliant.
No login, no password, no training. Speak or write. The agent gets it done.
Classic AI bots give answers. Agentic AI completes tasks.
An agent understands a goal, plans the steps, calls systems, gathers information, decides, documents and delivers a result. It does not "chat" – it gets things done. At NEO that means: an informal email becomes a confirmed job, a SmartMatch assignment and a billing-ready record.
In plain natural language – as simple as talking to your personal assistant.
Requests via email, phone, web, mobile app or voice command. Customers do not have to sign in anywhere.
Detects missing information and asks the right follow-up questions, politely and precisely.
Structured, complete, instantly visible to your team. No manual form filling.
SmartMatch proposes or directly assigns the best-fit vendor, every time.
Move appointments, change bookings or cancel them. One sentence is enough.
Actual working times are captured, client and vendor invoices are generated automatically.
Operational or financial reports via voice command or one line of text. Instantly.
No breaks. No sick days. No waiting. Day, night, and weekends.
Specialised glossaries for legal, medical and other sectors – ready to use.
Frees your people from routine so they can focus on customers, quality and growth.
The NEO Agent is not yet another tool to manage. It is part of NEO, working quietly inside your OS, orchestrating email, phone, app, SmartMatch, billing and reporting. You only see the result: less effort, more orders, happier customers.
15-minute live demo. Bring a typical request. We will show how NEO solves it inside your OS.